Shipping policy

PLEASE NOTE: 

Delivery dates are estimates and do not guarantee a time of delivery.  Carrier delays may impact delivery time. US Standard Shipping is 2-10 business days. Prices vary based on weight/dimensions of items in your cart.

Halloween Shipping:

*Please note that delivery dates are estimates and arrival times can vary due to factors outside of our control. Expedited Shipping Methods are only available during the Halloween Season.

*Order must be placed before 10 am CST

Standard Shipping
(5 Day)

Express Shipping
(2 Day)

Premium Shipping
(Next Day)

Order Date

Estimated Delivery Date

Estimated Delivery Date

Estimated Delivery Date

Oct. 13
(Mon)

Oct. 20
(Mon)

Oct. 15
(Wed)

Oct. 14
(Tue)

Oct. 14
(Tue)

Oct. 21
(Tues)

Oct. 16
(Thur)

Oct. 15
(Wed)

Oct. 15
(Wed)

Oct. 22
(Wed)

Oct. 17
(Fri)

Oct. 16
(Thur)

Oct. 16
(Thur)

Oct. 23
(Thur)

Oct. 20
(Mon)

Oct. 17
(Fri)

Oct. 17
(Fri)

Oct. 24
(Fri)

Oct. 21
(Tue)

Oct. 20
(Mon)

Oct. 18
(Sat)
Oct. 27
(Mon)

Oct. 22
(Wed)

Oct. 21
(Tue)

Oct. 19
(Sun)
Oct. 27
(Mon)

Oct. 22
(Wed)

Oct. 21
(Tue)

Oct. 20
(Mon)
Oct. 27
(Mon)

Oct. 22
(Wed)

Oct. 21
(Tue)

Oct. 21
(Tue)

Oct. 28
(Tue)

Oct. 23
(Thur)

Oct. 22
(Wed)

Oct. 22
(Wed)

Oct. 29
(Wed)
Oct. 24
(Fri)

Oct. 23
(Thur)

Oct. 23
(Thur)

Oct. 30
(Thur)
Oct. 27
(Mon)

Oct. 24
(Fri)

**Oct. 24
(Fri)

Oct. 31
(Fri)

**Last day to receive by Halloween via Standard Delivery

Oct. 28
(Tue)

Oct. 27
(Mon)

Oct. 25
(Sat)

Nov. 3
(Mon)

Oct. 29
(Wed)

Oct. 28
(Tues)

Oct. 26
(Sun)

Nov. 3
(Mon)

Oct. 29
(Wed)

Oct. 28
(Tues)

Oct. 27
(Mon)

Nov. 3
(Mon)

Oct. 29
(Wed)

Oct. 28
(Tues)

Oct. 28
(Tues)

Nov. 4
(Tue)

Oct. 30
(Thur)

Oct. 29
(Wed)

**Oct. 29
(Wed)

Nov. 5
(Wed)

Oct. 31
(Fri)

**Last day to receive by Halloween via Express Delivery

Oct. 30
(Thur)

**Oct. 30
(Thur)

Nov. 6
(Thur)

Nov. 3
(Mon)

Oct. 31
(Fri)

**Last day to receive by Halloween via Premium Delivery

Oct. 31
(Fri)

Nov. 7
(Fri)

Nov. 4
(Tue)

Nov. 3
(Mon)

 

At this time Costumes.com can only ship to 48 of the 50 United States and the District of Columbia. We are unable to ship orders to the states of Hawaii and Alaska. 

We are unable to ship orders to any US Territories such as Guam, Puerto Rico, or the Virgin Islands. 

Shipping Address

The customer is responsible for providing a correct, complete and safe to ship to non PO Box shipping address when you place your order.  Costumes.com is not able to modify, reroute or cancel orders once placed.  Please verify you entered the complete shipping address including unit number and reachable phone number when completing checkout.  Costumes.com is not responsible for the package once the carrier has delivered and provided proof of delivery.  Please make sure you plan accordingly.

There is a $15 restocking fee for undeliverable or refused orders. If your order is returned due to it being undeliverable or refused, your order will be cancelled and refunded your order total minus the $15 restocking fee. If your order is under $15, a refund will not be issued.

Tracking

A shipping confirmation will be sent, which will include a tracking number.  If you do not see your order tracking email information, please check your junk or spam folders. 

If you have your order number and email address you can also use our order tracker.

Do You Ship Internationally

We now ship internationally! 

Please note - all international sales on Costumes.com are final.  Duties, customs fees, and import taxes are not charged at time of purchase on Costumes.com.  Customers might be charged additional duties and import taxes when they receive their shipments. 

WHAT COUNTRIES DO WE SHIP TO?

Please see the list of International Shipping Zones below to confirm that we ship to your country. Shipping cost varies by zone and cart contents. Please confirm final shipping costs at checkout.

  • International Zone A/B: Canada
  • International Zone C: Mexico
  • International Zone D: Belgium, France, Germany, Ireland, Italy, Luxembourg, Netherlands, United Kingdom, Monaco, San Marino, Vatican City
  • International Zone E: Bulgaria, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Gibraltar, South Africa (8 of 9 provinces)
  • International Zone F: China, Hong Kong SAR, Taiwan
  • International Zone G: Japan, South Korea
  • International Zone H: Austria, Denmark, Finland, Greece, Malta, Portugal, Spain, Sweden, Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Norway, Switzerland
  • International Zone I: United States (U.S. Virgin Islands), Guadeloupe, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Curaçao, Dominica, Dominican Republic, Grenada, Haiti, Jamaica, Martinique, Montserrat, Puerto Rico, St. Barthélemy, St. Kitts & Nevis, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands
  • International Zone J: United States (Guam), Indonesia, Malaysia, Philippines, Thailand, Vietnam, Australia, New Zealand
  • International Zone K: Bahrain, Brunei, Cyprus, Egypt, Israel, Jordan, Kuwait, Lebanon, Oman, Palestinian Territories, Qatar, Saudi Arabia, Turkey, United Arab Emirates
  • International Zone L: Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
  • International Zone M: Croatia, Afghanistan, Azerbaijan, Cambodia, Iraq, Kazakhstan, Kyrgyzstan, Laos, Mongolia, Uzbekistan, Albania, Armenia, Belarus, Bosnia & Herzegovina, Georgia, Moldova, Montenegro, North Macedonia, Serbia, Ukraine, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Cook Islands, Fiji, French Polynesia, New Caledonia, Papua New Guinea, Samoa, Timor-Leste, Tonga, Vanuatu, Wallis & Futuna
  • International Zone O: Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka

 

FREE SHIPPING EXCLUSIONS

*Our FREE SHIPPING promotion applies to domestic US Standard Shipping only and excludes the following items: Oversized Mascots, Oversized Costumes, Oversized Decorations, Certain Accessories, Haulathon, NECA, Mariah Carey, Chia Pet, The Clapper, Denuo Novo, Build-A-Crate and Kidrobot products.

 

Shipping Rates for the United States

Shipping Method

Shipping Cost

Additional Cost

Standard*
 2-10 Business Days

Starting Rate $8.99

Rates are calculated based on size and weight of products. Delivery time is based on destination.
Some items may require additional costs due to size, weight or other shipping restrictions.
Please confirm final shipping costs at checkout.

  • Note that Standard Shipping packages are transferred to USPS to complete final delivery. If USPS does not deliver to your physical address, please use your PO BOX address when placing the order using Standard Shipping.
  • Not all zip codes qualify for shipping. You must confirm that your zip code qualifies which can be done by entering your address during checkout. If the method of shipping does not show up then the service is not available in your area.
  • Deliveries are made Monday-Friday.
  • Business days are weekdays, Monday-Friday, excluding Saturday, Sunday and holidays.
  • All individual unit item weights are rounded up to the nearest pound (lb.) for calculating shipping charges.